Turning navigation into life-saving coordination
Google Maps: Emergency Link
OVERVIEW
OVERVIEW
In emergencies, time is lost in confusion, sharing exact location, coordinating help, and staying connected isn’t seamless in Google Maps today.
IMPACT
IMPACT
Emergency Link adds a one-tap safety feature to Google Maps. It instantly shares live location and critical details with trusted contacts, enabling faster responses, clearer coordination, and potentially life-saving outcomes.
This concept starts right after the emergency call is placed, asking:
This concept starts right after the emergency call is placed, asking:
This concept starts right after the emergency call is placed, asking:
Can an ambulance driver initiate a controlled system of alerts that clears paths
and readies the hospital, all from within their navigation app?
Can an ambulance driver initiate a controlled system of alerts that clears paths and readies the hospital, all from within their navigation app?
CONTEXT
Delays in emergency response often occur due to late alerts, uncoordinated traffic systems, and lack of real time communication between stakeholders.
Emergency coordination is multi-layered — requiring clarity across systems.
Condition reported
Ambulance dispatched
Faces traffic congestion
No traffic signal coordination
Sirens heard late
Delayed hospital arrival
BREAKPOINTS IN THE JOURNEY
BREAKPOINTS IN THE JOURNEY
BREAKPOINTS IN
THE JOURNEY
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ECOSYSTEM STAKEHOLDERS
ECOSYSTEM STAKEHOLDERS
ECOSYSTEM
STAKEHOLDERS
Emergencies don’t fail due to one broken link. They fail when information, action, and infrastructure aren’t talking to each other. This map helps visualize how to design for flow, not friction.
From roommates sharing bills to coworkers organizing lunch runs to students tracking weekly groceries, people rely on apps like Splitwise to manage group expenses.
THE EMERGENCY CHAIN OF COORDINATION
THE EMERGENCY CHAIN OF COORDINATION
THE EMERGENCY CHAIN OF COORDINATION
PROBLEM
PROBLEM
Despite calling emergency services in time, ambulances often face critical delays due to unclear location data, uncoordinated traffic, and lack of real-time communication with hospitals putting lives at risk during the most urgent moments.
From roommates sharing bills to coworkers organizing lunch runs to students tracking weekly groceries, people rely on apps like Splitwise to manage group expenses.
SOLUTION
SOLUTION
A driver-initiated emergency alert system embedded in Google Maps that activates a dynamic traffic corridor notifying nearby vehicles, traffic control, and the hospital ER to accelerate ambulance movement and hospital readiness, while maintaining system integrity and public safety.
From roommates sharing bills to coworkers organizing lunch runs to students tracking weekly groceries, people rely on apps like Splitwise to manage group expenses.
WHY GOOGLE MAPS?
A familiar app to reduce learning curve and cognitive load. An emergency icon or prompt is added subtly so users can discover the feature quickly in panic situations.
WHY THIS PROJECT MATTERS
WHY THIS PROJECT MATTERS
When seconds define survival, design must cut through complexity. This project rethinks how emergency communication moves not just between people, but between platforms, systems, and cities. By embedding alert signals into interfaces already trusted by millions, we turned familiar tools into life-saving triggers.
What began as a redesign of a screen became a redesign of response.
Every decision from real-time hospital filters to the “Send Alert” CTA focused on collapsing friction between intent and action. We were not just designing an app flow, we were designing coordination.
From roommates sharing bills to coworkers organizing lunch runs to students tracking weekly groceries, people rely on apps like Splitwise to manage group expenses.
Designing for Urgency, Across Systems
From roommates sharing bills to coworkers organizing lunch runs to students tracking weekly groceries, people rely on apps like Splitwise to manage group expenses.
MY LEARNINGS AS A DESIGNER
MY LEARNINGS AS A DESIGNER
People do not need more apps. They need smarter systems embedded in what they already use.
Alerts are only useful if they are context-aware, role-specific, and frictionless.
Designing for emergencies means designing for clarity and predicting the unpredictable.
From roommates sharing bills to coworkers organizing lunch runs to students tracking weekly groceries, people rely on apps like Splitwise to manage group expenses.
This prototype opens a larger conversation about city-wide synchronizations, sensor-based auto-alerts, and policy partnerships.
Imagine a future where the moment an ambulance moves, the city moves with it.
This prototype opens a larger conversation about city-wide synchronizations, sensor-based auto-alerts, and policy partnerships.
Imagine a future where the moment an ambulance moves, the city moves with it.
ReFrame.ai
Conversational UI · Interaction Design · Experience Design · Speculative Futures
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Splitwise Reimagined
Mobile Experience · Interaction Patterns · Usability Improvement
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ReFrame.ai
Conversational UI · Interaction Design · Experience Design · Speculative Futures
->
Splitwise Reimagined
Mobile Experience · Interaction Patterns · Usability Improvement
->
Turning navigation
into life-saving coordination
Turning navigation
into life-saving coordination
Google Maps: Emergency Link
3 weeks | Individual Designer
OVERVIEW
In emergencies, time is lost in confusion, sharing exact location, coordinating help, and staying connected isn’t seamless in Google Maps today.
IMPACT
Emergency Link adds a one-tap safety feature to Google Maps. It instantly shares live location and critical details with trusted contacts, enabling faster responses, clearer coordination, and potentially life-saving outcomes.